You will meet a technical team with various experience, but our #1 concern is excellent service. Our customers are either newbies, no matter your age, or skilled entrepreneurs who simply don't have take for technical issues. We focus on those who know that they want to get fromPOint A to Point Z, even if they say it just like that. We offer coaching services, too. No judgement here.
We are not keeping score. We want to help. Today may be our lucky day to serve you, but we are probably "not your main tech" especially if you found us like that on Facebook. And that is totally ok. We have one-timer services. We're here when you need us, especially for second opinions or high call volume with your main tech.Packages are available for long term projects, but no pressure.
You will find that you're invited into our humble abode. Feel free to put your feet up because you're home. Enter a helpdesk ticket for free. We'll review and assist you remotely by resolving it by phone, chat, or email. Where else can you get help for all your devices or software? Buy it from us or whomever, we will help or help direct you.
Welcome to the vision and efforts of the creative and technical entrepreneur Ayesha Sanders, It was birth with the intention to serve and empower people who claim they are not technical or simply do not have enough to solve their tech problems.
A problem solver, coach, and motivator brings Side Dude I.T. to life for the average person who needs a service plan for all tech devices when their main tech is away. We look to fulfill on-time service calls and establish a relationship when you can't find quite what you're looking for else.
Side Dude I.T. is the concierge tech service of NC Essentials. It is for guests, one-time clients who are looking for support when their primary tech support is unavailable. Our services are used as backup support; used even on a last minute basis for quicker turnaround.